Private Policy

Who We Are

This website, www.eliteflooringofli.com, is operated by Elite Flooring of Long Island. We are committed to protecting your personal information. For questions or concerns, you can contact us at:

What Personal Data We Collect and Why

We collect personal data to provide you with our flooring services, improve your website experience, and comply with legal obligations. This data may include:

  • Personal data: Name, email address, phone number, and account preferences.
  • Transactional data: Service requests, orders, and payments.
  • Technical data: IP address, browser type, and cookie data.

We collect this data either with your consent or to fulfill our legal and contractual obligations.

Comments

If you leave a comment on our site, we collect your name, email, and any content submitted. This helps us respond and improve user experience.

Media

Uploaded files may be publicly accessible. Avoid uploading sensitive information through media forms.

Contact Forms

Contact form submissions collect your name, email, phone number, and message. We retain these submissions for six months for customer service purposes and do not use them for marketing without consent.

Cookies

We use cookies to enhance site functionality, track preferences, and analyze traffic. This includes first-party and third-party cookies from plugins, social media, and analytics services.

Analytics

We use Google Analytics to understand site usage. Users may opt out of tracking by adjusting their browser settings or using Google’s opt-out tool.

Who We Share Your Data With

Your data may be shared with third-party service providers for the purpose of delivering our services, including cloud services, payment processors, and marketing providers. We ensure that all partners comply with privacy standards. We do not sell your personal data.

How Long We Retain Your Data

We retain data based on necessity and legal requirements:

  • Contact form submissions: 6 months
  • Analytics records: 1 year
  • Customer service and purchase records: 10 years

What Rights You Have Over Your Data

You may access, correct, or request deletion of your personal data by contacting us at eliteflooringofli@gmail.com. You can also withdraw consent for marketing communications at any time.

Where Your Data Is Sent

Data may be stored or processed outside the European Union for services we use, such as cloud storage or web hosting. All transfers comply with European data protection standards via agreements and privacy frameworks.

Contact Information

For privacy-specific concerns, contact us at:

Additional Information

For commercial purposes, we may collect additional data to provide services, process orders, or ensure regulatory compliance.

How We Protect Your Data

We implement technical and organizational measures including encryption, secure servers, access controls, and staff training to protect your data. Privacy Impact Assessments are conducted as needed.

Data Breach Procedures

In case of a data breach, we have procedures to identify, contain, and notify affected users promptly in accordance with legal requirements.

Third-Party Data

If we receive data about users from third parties, such as advertising partners, we disclose this use in compliance with privacy regulations.

Automated Decision Making and Profiling

We do not use automated decision-making or profiling for services such as credit scoring or advertising targeting without explicit consent.

Industry Regulatory Disclosure Requirements

Elite Flooring complies with all applicable privacy laws and industry regulations. Additional disclosures may apply based on local or national requirements.